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Design & Sales Consultant

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Design & Sales Consultant

About the job

Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we'd like you to join our Showroom team as a Design & Sales Consultant.

About The Role You will: 

  •  Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location.
  •  Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
  •  Provide hospitality and warmly welcome each customer.
  •  Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
  •  Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.
  •  Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
  •  Build and maintain long-term customer relationships, creating referrals and repeat business. 
  •  Develop and maintain knowledge of product lines and features.
  •  Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
  •  Use sales reports and sales forecasting tools to meet or exceed established sales targets.
  •  Follow-up on leads and generate new business.
  •  Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
  •  Process showroom sale returns and refund paperwork in accordance with Company policy and procedure. 
  •  Keep showroom clean, neat, current, stocked, and safely displayed.
  •  Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
  •  Successfully complete required safety and compliance training programs as assigned.
  •  Perform other reasonably related duties as assigned by immediate supervisor and other management as required.


About You 

  •  2+ years of experience in plumbing design and sales.
  •  Knowledge of products sold in the showroom preferred
  •  Experience working with luxury, high end products and customers.


Our Ideal Candidate Will Also 

  •  Be knowledgeable of kitchen and bath design trends.
  •  Have experience with architectural blueprints and have a strong sense of aesthetics.
  •  Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
  •  Demonstrate outstanding customer service and verbal/telephone communications skills.
  •  Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell.
  •  Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
  •  Be able to build influential relationships and trust with key vendor partners.
  •  Be able to build positive working relationships and inspire teamwork with co-workers.
  •  Be able to plan, organize, and multi-task.
  •  Be able to learn and operate the computer related systems used to process orders. 
  •  Read, write, speak and understand English.
  •  Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.


Click Here to Apply.

Additional Info

Job Function : Customer Service, Sales, Administrative

Experience Level : Entry Level

Education Level : Not Applicable

Job Type : Full-Time

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